Rohan P.

Rohan P.

5.0

Carnegie Mellon University Logo

Studied at Carnegie Mellon University

Western Union Logo

Works at Western Union

Available tomorrow at 2:30 AM UTC

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About Rohan

Hi, I 'm Rohan - Product Leader | Mentor | Builder of People and Products I began my career as an engineer, deeply curious about how things work and driven to build efficient, scalable solutions. But over time, I found myself wanting to understand more than just the “how”, I wanted to know the "why". Why are we building this? Who is it for? How do we know it’s the right problem to solve? That curiosity led me to start joining product team calls outside of my core responsibilities. I’d listen in, ask questions, and quietly study how product managers thought, communicated, and made decisions. It didn’t take long before I realized this is what I wanted to do. Over the years, I rose to lead initiatives on products that served hundreds of thousands of customers daily. I learned to navigate complexity - aligning cross-functional teams, driving data informed decisions, and solving problems at scale. I'm here to do the same for others. My mentorship style is clear, practical and growth-focused. If you are looking to break into PM or grow faster in your role, I will meet you where you are and help you get where you want to go.

Why do I coach?

I coach because someone once changed the course of my career just by believing in me. When I was an engineer trying to break into product, I had no formal training, no title, and no roadmap. What I did have was curiosity. I started joining product meetings uninvited, watching how PMs made decisions, and quietly picking up the craft. But what truly changed everything was a mentor who took a chance on me. He gave me guidance, structure, and honest feedback the kind you don’t find in blog posts or courses. That support helped me transition into Product Management, lead high-impact initiatives, and eventually mentor others myself. Now, I coach to pay it forward. I know what it’s like to feel stuck, overwhelmed, or unsure of your path and I know how powerful it is to have someone who’s walked that road before, in your corner. If you’re ready to take that next step, I’m here to help you do it with clarity, confidence, and a little less chaos.

Work Experience

Western Union Logo

Manager, Product Management

Western Union

January 2024 - Present

• Data Analysis & Prioritization: Analyzed user sessions and error categories using Quantum Metrics to identify top friction points in the kiosk flow, prioritized quick-win fixes with engineering, and improved conversion rates for returning users from 60% to 70%. • Product Discovery: Led end-to-end discovery for the send-money funnel by conducting competitive user interviews, mining forum discussions, and mapping user journeys in Figma—resulting in a strategic insights deck that influenced the product roadmap across multiple regional teams. • Product Analytics: Built a comprehensive Amplitude dashboard from scratch to track key user behaviors (e.g., retention, receipt preferences, DAUs), which became the go-to analytics tool for the team and unlocked new experiment ideas for A/B testing via Optimizely.

GRUBBRR Logo

Technical Product Manager

GRUBBRR

September 2022 - January 2024

• 0-1 Product Management: Led the design (UI - UX) and development from inception to launch of GEM (Grubbrr Event Management): a platform that captures events and monitors system logs. Reduced software debugging costs and timelines, and prioritized system issues to improve overall system health and product growth for clients by over 20%. • A/B testing & analysis: Revamped food & and beverage e-commerce funnel on the kiosk resulting in a 15% increase in conversion rate by implementing experiments in A/B testing and user feedback analysis. • Product Backlog Grooming: Coordinated with the scrum team to support delivery across all product life cycle phases, including identifying product defects, managing product backlogs, and analyzing KPIs to define strategies for digital kiosks. • Product Requirements: Analysed POS APIs & and data from customers to create PRDs, technical user stories, and acceptance criteria. Identified opportunities to enhance product quality to improve system performance and the customer experience. User Experience Design (UED), Workload Prioritization and +14 skills

Freju Logo

Manager, Product

Freju

March 2022 - August 2022

-Conducted market research in focus groups of 3 for qualitative analysis of product usage. -Led the design, development, and release of a website to streamline the subscription experience for college students. -Integrated Google Analytics on the website to track user traffic and make data-driven decisions. Product Knowledge

Carnegie Mellon University Logo

Graduate Teaching Assistant

Carnegie Mellon University

March 2022 - May 2022

Coursework : 95723 - Managing Disruptive Technologies Product Knowledge, Grading and +2 skills

BlackRock Logo

Manager, Product

BlackRock

November 2020 - April 2021

• Customer Experience: Identified frictions in the user funnel and worked with different stakeholders to get alignment around the priority of the fixes. The user conversion improved by 15% after releasing the fixes, leading to an improved user experience. • Product Roadmap: Worked with the design team to perform usability testing of 15 customers. Gathered their feedback and updated the product roadmap after stakeholder alignment. • Product Management: Led user research by conducting 15+ user experience interviews for the trading workflow dashboard, synthesizing findings into actionable user stories. These stories directly contributed to 12 enhancements delivered across two sprints, improving the user experience and meeting business objectives. Presentation Skills, Product Knowledge and +2 skills

BlackRock Logo

Associate Product Manager

BlackRock

August 2017 - October 2020

• Program Management: Facilitated an intern onboarding program at BlackRock for a batch of 54 interns. Organized networking events, held speaker talks, and started a buddy program leading to a 20% increase in intern absorption rate from the previous year. • Customer Engagement: Conducted end-to-end workshop on BlackRock’s Trading Workflow Dashboard for 20 international users. Tailored workshop to include a walkthrough of new functionalities, improving customer efficiency by 40%. • Product Backlog: Owned and prioritized product backlog for a cross-functional team, ensuring alignment with business goals and customer needs, resulting in a 20% increase in feature delivery velocity. • Cross-functional collaboration: Collaborated with different stakeholders like developers, designers, operations teams, and senior leadership to manage and deploy 30+ software releases across 4 applications used to conduct and approve trades. Product Knowledge, Cross-functional Alignment and +1 skill

BlackRock Logo

Intern

BlackRock

January 2017 - July 2017

Education

Carnegie Mellon University Logo

Carnegie Mellon University

Master's degree, Information Systems Management (with a concentration in Product Management)

2021 - 2022

Grade: 3.80 Activities and societies: Member of Product Lab at CMU. Logistics committee lead at Pittsburgh Innovation Case Competition 2021, CMU. Teaching Assistant for Managing Disruptive Technologies, CMU. Relevant Courses : Product Management Studio Digital Service Innovation (Design Thinking) Data Science for Product Managers Negotiation Agile Methodologies Project Management Technology Strategy Measuring Social Object-Oriented Programming Database Management Presentation Skills

Manipal University Logo

Manipal University

Bachelor's degree, Information Technology

2013 - 2017

Activities and societies: • Coordinator (marketing and publicity) of EQ-IQ category at the annual cultural fest. • Working committee member at Indian Society for Technical Education. • Organised multiple events across cultural & technical festivals. • Second position, in ‘Tech Race’ event during Annual technical festival.

Rohan was also personally admitted to

  • New York University Logo

    New York University

  • University of Texas at Austin Logo

    University of Texas at Austin

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Overall Rating

5.0


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