Jeff B.

Jeff B.

Harvard Business School Logo

Studied at Harvard Business School

CVS Health Logo

Works at CVS Health

Available Sunday at 1:00 PM UTC

Usually responds within 3 hours

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Work Experience

CVS Health Logo

Lead Director

CVS Health

October 2024 - Present

Leading efforts to grow value-based care membership and improve senior care experience via CVS' latest acquisitions of Oak Street Health and Signify Health and in partnership with CVS ACO and Retail Health

McKinsey & Company Logo

Engagement Manager

McKinsey & Company

May 2023 - October 2024

Supported retail and healthcare clients on improving customer and patient experience and health, including: Patient experience transformation, starting with orthopedic knee/hip replacements, that involved patient and clinician discovery research, journey re-design, and planned pilots to test solutions. Women's health strategy for a retailer that emphasized life stages of early motherhood and menopause. M&A diligence for two regional health systems that focused on 10+ revenue and cost levers

McKinsey & Company Logo

Associate / Senior Associate

McKinsey & Company

August 2022 - May 2023

Focused on helping public, retail and healthcare clients on several topics, including: Supported an enterprise wide transformation through central team management of 400+ initiatives across 5 workstreams. Developed a loyalty program for a retailer involving the earn and redeem approach, key features of the digital and in-store experience, and financial forecasts. Contributed to the analytics and insights for McKinsey's State of the States report, a publishing of a survey of 80,000 US residents and their experiences with state government services.

McKinsey & Company Logo

Summer Associate

McKinsey & Company

May 2021 - August 2021

Served as a Product Manager as part of a digital transformation for a Midwest-based health system. Responsible for the development of a digital front door, routing patients to the right type of care whether telehealth or in-person, with a streamlined scheduling process.

Mount Sinai Health System Logo

Product Owner (Innovations)

Mount Sinai Health System

August 2019 - August 2020

McKinsey & Company Logo

Senior Business Analyst

McKinsey & Company

September 2018 - August 2019

Supported retail and public sector clients by developing growth strategies to better serve their customers and citizens.

McKinsey & Company Logo

Business Analyst

McKinsey & Company

April 2016 - August 2018

Advised clients in the Retail and Travel, Transport, and Logistics industries, primarily on growing the top and bottom line through developing clients' growth strategy and improving marketing & sales effectiveness (e.g., pricing and promotions, personalized marketing). Supported successful implementation of new capabilities at retail clients

Education

Harvard Business School Logo

Harvard Business School

Master of Business Administration - MBA

2020 - 2022

Activities and societies: President of Section F Member of Healthcare Club and Midwest Student Association

The Ohio State University Logo

The Ohio State University

Bachelor of Science (B.S.), Industrial and Systems Engineering

2011 - 2015

Grade: Summa Cum Laude Activities and societies: Institute of Industrial Engineers - Executive Vice President Engineering Expo - Coordinator College of Engineering Ambassadors - VP of Recruitment Minor in Entrepreneurship

Jeff B.

Jeff B.

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