Training Designer III

• Designed, developed, and deployed of over 300 learning solutions across the US, Puerto Rico, and Canada in 3 languages for over 15,000 employees. • Redesigned onboarding and required training using Articulate Storyline and Sumtotal LMS, improving employee time-to-competency by 50%. • Orchestrated the design, development, and workflow for 300+ assessments, 11,000+ questions in three languages using Questionmark Perception. • Formulated an advanced design to integrate course content into Questionmark Perception, enhancing response time, system integrity, and reporting, while reducing LMS asset deployment by 90% • Created CitFinancial's first social-based learning solution within two months using SharePoint, mitigating a multi-million dollar regulatory issue. • Designed a new data-driven approach to collections training using Articulate Storyline boosting loss mitigation outcomes by over $2 million. • Led Citi's successful Sumtotal LMS launch in Puerto Rico, achieving notable improvements in level 2 evaluation and exceptional 90%+ Level 1 results. • Directed a team of 12 to launch the SumTotal LMS to Puerto Rico, meeting or exceeding 100% of timeline and budget constraints. • Led a team of eight Training Directors in the development and release of a 2-week Jumpstart Orientation Training Program within an aggressive 2-month timeline. • Led a team of eight Training Directors in the development and release of an 18 -month Tier Training Program for managers within an aggressive 4- month timeframe. • Achieved the Employee of the Quarter Award within 9 months of hire.