Director, Business Transformation

Focused on an exciting transformation journey to make our Retail & Commercial franchise a global business within Santander, working at the intersection of business and tech.

Business Transformation Manager

Digital Advisor

Digital Advisor @ Customer Transformation, Industry Solutions unit, trying to do some innovative stuff with FinTechs and banks, sometimes succeeding and mostly failing - both are great learning experiences. Focused on envisioning and delivering business-driven initiatives to unlock growth leveraging MSFT tech. Key activities: - Led C-suite presales activities for 4 banks, 2 utilities, and 2 public agencies in EMEA, developing value propositions and co-innovation initiatives to influence a +€xxbn partnership pipeline. Contributed to €xxmn in sales and directly owned €xxmn - Acted as Chief Architect in a technical program for an insurer with €2bn in premiums, overseeing xx FTE (customer and internal employees) and executing initiatives to drive a xx% profit uplift through Cloud, AI, and productivity technologies - Reverse mentored x executives on transitioning to tech and bridging generational gaps; mentored 2 underserved students starting their professional careers and x junior employees on career development; coached a startup on tech strategy

Digital Innovation + Strategy Advisor

Consultant

Delivering digital strategy projects, with focus on telcos / software companies and financial services organizations. My goal is to serve clients bringing them high-impact consulting work at an accelerated pace. Key activities: - Executed 9 IT strategy consulting projects across Europe and 5 different industries within 1 year, generating +€xxxmn in incremental revenue over a 3-year timeframe. Out of 9 projects, led 4 to completion - Created 6 proposals (led 3) and pitched to clients with Managing Partner, resulting in €xmn deals sold in 2019 (xx% success) Sample projects include: - Digital competitive benchmark for intl. pharma - Defining the IT services portfolio for a fully-digital bank targeting international expansion - Defining the cloud risk management framework for a top retailer - Defining the hybrid, multicloud strategy of a Fortune 500 high-tech company - Developing the target skills architecture for the entire organization of a major telco in line with its future growth strategy as a tech player - Conducting an independent technology assessment review of a core insurance package to assist a top Spanish insurer in its decision-making process - Designing and executing a sourcing process to select an ERP and a Portfolio Management solution for a Spanish insurer

Associate Consultant / Senior Associate Consultant

Senior Digital Strategy Consultant

- Led a team of xx to implement the first Open Banking strategy in Spain for a tier 1 bank. Program resulted in x% revenue increase for bank and €xxmn incremental revenue for IBM over 3 years. Awarded top 1% in ‘16, ‘17, and ‘18 - Acted as go-to expert in new tech (APIs, Cloud, and process automation), executing operating model projects for x customers; led content for xx proposals, pitching and selling €xmn deals, becoming the first junior consultant to do so - Acted as PMO for the first Hybrid Cloud program in Spain; coordinated xx FTE and €xxmn budget exceeding targets by xx% - Selected to mentor 3 early hires for 2 years, helping to accelerate their promotions by 1 year vs. their peers

Digital Strategy Consultant