Ashley M.
5.0
Studied at Brigham Young University
Worked at Brigham Young University
Available tomorrow at 4:00 PM UTC
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Work Experience
Customer Success Manager
Qualtrics
July 2022 - Present
Cultivated strong relationships with key stakeholders, leading to a proven track record of understanding and fulfilling unique customer needs Used Qualtrics platform expertise to simplify intricate technical concepts for customers, leading to an increase in platform adoption Maintained a 107.7% average renewal rate across a diverse 70-100 Education mid-market and enterprise customer base by helping customers increase value realization through product adoption and maturity plans
Advisor
Brigham Young University
May 2019 - July 2022
Provide individual academic and career advisement to 4000+ students seeking successful graduate school admission Empower 1000+ students through personalized advisement with resources and increased confidence in their pursuits, resulting in an 90%+ acceptance rate to their desired health professional program Teach 5 university-courses to 500+ students a semester on leadership, graduate school admission, and career exploration, supporting students in achieving their goals Proactively create and strengthen meaningful relationships with 200+ graduate programs and healthcare providers throughout the United States Gather and analyze student acceptance data and present insights to the team, resulting in improvements to our advisement strategy
School Social Worker
Alpine School District
September 2018 - April 2019
Demonstrated advanced therapeutic skills with 110+ students in crisis to discuss mental health and life stresses Presented monthly trainings for school administrators and counselors, instilling confidence in their work with struggling students Pioneered the creation of a school food bank to meet the needs of 200+ students at the high school Used motivational interviewing, cognitive-behavior therapy, and solution-focused techniques to help students make decisions based on their value system
Clinical Social Worker
Mayo Clinic
August 2018 - April 2019
Conducted clinical intakes for 250+ individuals and families interested in receiving therapy services to verify they met clinic criteria Demonstrated empathy through creating a safe environment where individuals felt comfortable discussing difficult and personal circumstances
Enrollment Counselor
The Church of Jesus Christ of Latter-Day Saints
May 2018 - August 2018
Assessed associates’ strengths, weaknesses, and vocational abilities using tools such as the Raven, WOWI, and O*Net career assessments Coached 25+ associates in creating short and long-term goals in areas of physical and emotional self-reliance, career advancement, and mental health to improve their quality of life Taught a weekly job search skills workshop (JSSW) that covered resume, networking, and job interviewing topics for associates close to re-entering the job force Advocated to change JSSW curriculum in order to meet the associates’ cultural and language needs
Education
Brigham Young University
Master of Social Work - MSW
2017 - 2019
Brigham Young University
Bachelor of Science (B.S.), Human Development and Family Studies, General
2011 - 2015
Activities and societies: Program Director for BYUSA Student Advisory Council / SFLSA Member
6 Reviews
Overall Rating
5.0
Ashley has helped clients get into these schools: